Market & Sourcing

Design, Procure, Manage

IT sourcing is successful when the strategy is professionally managed from the fundamental questions to the practical implementation and optimisation. The central components: sourcing strategy, sourcing design, IT procurement and sourcing management. From the basement to the cloud.

Market & Sourcing

Provider failure - critical risks in IT sourcing

Most large organisations have plans in place to compensate for a data centre fire and ensure continuity of IT supply, but what happens if a strategic IT provider is hit by economic turbulence? Here too, IT organisations need to be prepared.

Market & Sourcing

Transition - starts earlier than you think

The Transition Mode of Operation (TMO) is a critical operational phase in IT sourcing. Unfortunately, the shift from one IT service provider to another is still too rarely successful in practice. What can be done about this?

Market & Sourcing

IT Vendor Tiering - ABC is not enough

When evaluating IT suppliers - vendor tiering as part of vendor management - the focus is usually on spend. However, expensive commodity software has only limited strategic value. Tools and capabilities of partners who can take an organisation into the future are more important.

Market & Sourcing

Co-creation in IT sourcing has many advantages

Time-critical innovations and constant regulatory pressure demand IT projects to be set up and implemented faster and faster. The challenge: complex and lengthy tendering processes. Co-creation in IT sourcing is supposed to make things better - can it deliver?

Market & Sourcing

Managing transition and transformation in IT sourcing

Most IT organisations misjudge their own involvement in the transition and transformation (T&T) in IT sourcing. The customer's resources play a decisive role in the success or failure of the partnership. How do you get the client and provider to negotiate the services provided on an equal footing and manage a smooth transition?

Market & Sourcing

IT Consultants 2024 - Record daily rates

External IT consultants are becoming increasingly expensive. Daily rates in IT infrastructure will continue to rise in 2024 across all skill levels. However, the growth will slow somewhat after a strong rise in recent years. There are also ways to limit the increase.

Market & Sourcing

XLAs: Experience Level Agreements in IT sourcing

SLAs are standard in IT sourcing because people like to evaluate service providers based on hard facts. Now XLAs - Experience Level Agreements - are starting to take off. What exactly are they and what do they offer?

Market & Sourcing

Imbalances in IT Sourcing

Managing supply and demand is an increasing challenge for buyers and IT managers, as the fragile structure can quickly become unbalanced. We show the most important reasons for IT sourcing imbalances.

Market & Sourcing

IT sourcing - faster and more efficient

Automation is a major driver of IT. In IT sourcing advisory, by contrast, things are still mostly done manually. Yet all stages in the sourcing lifecycle offer potential for useful automation solutions.

Market & Sourcing

ISG EMEA Sourcing Lead joins Metrics

ISG's former EMEA Sourcing Lead Dr Thomas Barnekow joins Metrics Group on 1 June 2023. He is a global thought leader in IT Sourcing and the architect of ISG's standard contract framework RFX One.

Market & Sourcing

IT salaries - significant regional differences

You don't have to look to India first: IT salaries also differ significantly in European countries. We compared two regions in the south of Germany as well as cities and countryside in Bavaria.

Market & Sourcing

Managed Capacity – flexible IT sourcing

Managed Capacity is a flexible procurement method in IT sourcing: It comes close to the on-demand idea, is very flexible and also suitable for commissioning agile teams.