Costs & Benefits
Measure, control, optimise
Orienting oneself to the best - that means: recognising weaknesses and one's own strengths in order to improve in a targeted way. It is about prices and services, costs and productivity, employees and processes, customers and users. And the strategy to outperform the IT benchmark.
Costs & Benefits
How to open the Blackbox IT Security?
Spending on IT security is rising steeply, and it's difficult for companies to determine their position: Am I investing enough in security?
Costs & Benefits
Never touch a running IT service catalogue?
IT service catalogues pay off - if they are regularly updated. Our projects show that without constant maintenance, the gap between best in class and average is widening.