Data Driven Diary
Metrics Blog
The focus here is on costs and benefits, trends and drivers, best practices and worst cases in enterprise IT: our consultants report on their day-to-day business and show how IT organisations today can set themselves up to be high-performance and future-proof. Their tools: comparative data from our data lake and experience from over 4,000 strategic projects.
Excellence & Organization
Making noise is part of the trade
IT is the most important discipline for making an organisation ready for the future. What is rarely future-proof, however, is IT's self-promotion skills, so what needs to be done?
Excellence & Organization
Open Office Spaces reduce interaction
Two empirical field studies by authors Ethan S. Bernstein and Stephen Turban published by the Royal Society show: open, unlimited offices reduce face-to-face interaction by about 70%.
Market & Sourcing
Software developers
day rates on the rise
After the decline in 2020 due to Covid-19, we are seeing a rebound in prices for sortware developers and architects. This applies to all skill and experience levels.
Costs & Benefits
Never touch a running IT service catalogue?
IT service catalogues pay off - if they are regularly updated. Our projects show that without constant maintenance, the gap between best in class and average is widening.
Methods & Tools
ISO 9001 – Metrics successfully certified
At the first attempt: Ralph Freude from TÜV Rheinland Cert GmbH and Metrics Managing Director Thomas Karg with the certificate for ISO 9001:2015.
Market & Sourcing
Optimising penalties
for IT outsourcing
A matrix for an outsourcing contract sorts the consequences of underperformance by a provider into several escalation levels.
Market & Sourcing
Sourcing prices:
one-way elasticity
It is a rule that demand falls when prices rise. The situation is usually different when it comes to the procurement of IT services.