Metrics Blog

Most IT organisations misjudge their own involvement in the transition and transformation (T&T) in IT sourcing. The customer's resources play a decisive role in the success or failure of the partnership. How do you get the client and provider to negotiate the services provided on an equal footing and manage a smooth transition?

DevOps is an attempt to combine the art of development with service efficiency. With a structured DevOps assessment, the collaboration of DevOps teams and their output can be evaluated internally and against the market to demonstrate performance and room for improvement.

SIAM is a method for efficiently managing, integrating and coordinating multiple IT service providers within an organisation. Why is SIAM useful in multi-sourcing environments and what are the specific benefits of implementing it?

IT organisations use benchmark comparisons to assess their costs and prices, as well as for other purposes. How do the two approaches differ and what other valuable insights can be gained with an IT benchmark?

The animal world offers fascinating examples of how animals use their environment efficiently, effectively and agilely to ensure their survival and continued existence. IT benchmarks analyse precisely these characteristics and compare them with the best.

ISG's former EMEA Sourcing Lead Dr Thomas Barnekow joins Metrics Group on 1 June 2023. He is a global thought leader in IT Sourcing and the architect of ISG's standard contract framework RFX One.

IT security is not just a chore, but a real competitive advantage. Yet many still think of firewalls. But how can you check what's up to date and whether your own investments in IT security are appropriate?

Managed Capacity is a flexible procurement method in IT sourcing: It comes close to the on-demand idea, is very flexible and also suitable for commissioning agile teams.

Our interview with ChatGPT of OpenAI about benchmarking. Here are the answers of the AI about functions and benefits of a benchmark project.

Sourcing expert Markus von Grünigen has taken up the position of Principal Consultant at Metrics Switzerland AG on 1 January 2023. He will support our clients in all phases of the sourcing lifecycle.

The economic situation reinforces the reflex to optimise IT costs quickly. A systematic approach would make more sense and be more sustainable: IT cost reduction must lower expenditure in the right places.

As part of the IT Sourcing Study 2022, the research company Lünendonk spoke with Dr Jakob Rehaeuser from Metrics about the current trends in IT sourcing - from future-oriented sourcing strategies to cloud.

We welcome Peter Bertschin, who will take over the management of Metrics Switzerland AG as of 1 August 2022! He comes from the Swiss country organisation of the consulting firm ISG.

Metrics is among the top six percent of IT service providers assessed by EcoVadis in terms of sustainability. Thanks to all employees who made this possible!

Metrics - founded in 2001 as Maturity - turned 20 years old. Turbulent times between the dotcom bubble and Corona, during which many clients have continuously supported us. Therefore, it is time for us to give something back.

Metrics - founded in 2001 as Maturity - turned 20 years old. Turbulent times between the dotcom bubble and Corona, during which many clients have continuously supported us. Therefore, it is time for us to give something back.

Metrics - founded in 2001 as Maturity - turned 20 years old. Turbulent times between the dotcom bubble and Corona, during which many clients have continuously supported us. Therefore, it is time for us to give something back.