Data Driven Diary
Metrics Blog
The focus here is on costs and benefits, trends and drivers, best practices and worst cases in enterprise IT: our consultants report on their day-to-day business and show how IT organisations today can set themselves up to be high-performance and future-proof. Their tools: comparative data from our data lake and experience from over 4,000 strategic projects.
Payroll costs -
curse and blessing
Market & Sourcing
Payroll accounting is a large cost item for companies. Because of the high volume, however, savings also pay off quickly. A discount of up to 30 per cent is possible if you know the figures and the target.
Sourcing Support – transparency matters
Market & Sourcing
In IT sourcing, consultants practise different relationship models - sometimes on the side of the user company, sometimes between the client and the IT provider. We show what matters in which phases.
IT trade press: Managed Services
Market & Sourcing
The German IT magazine Computerwoche invited several experts to a roundtable. It turned out to be an exciting discussion about the impact of the cloud on managed services and the future of the industry.
Agility - Sham or Substance?
Excellence & Organization
More than 20 years after the Agile Manifesto, it is hard to imagine business without agility. Or is it just hype without substance? We took a look behind the scenes with a short survey.
Making noise is part of the trade
Excellence & Organization
IT is the most important discipline for making an organisation ready for the future. What is rarely future-proof, however, is IT's self-promotion skills, so what needs to be done?
Open Office Spaces reduce interaction
Excellence & Organization
Two empirical field studies by authors Ethan S. Bernstein and Stephen Turban published by the Royal Society show: open, unlimited offices reduce face-to-face interaction by about 70%.
Software developers
day rates on the rise
Market & Sourcing
After the decline in 2020 due to Covid-19, we are seeing a rebound in prices for sortware developers and architects. This applies to all skill and experience levels.
Never touch a running
IT service catalogue?
Costs & Benefits
IT service catalogues pay off - if they are regularly updated. Our projects show that without constant maintenance, the gap between best in class and average is widening.
ISO 9001 – Metrics successfully certified
Methods & Tools
At the first attempt: Ralph Freude from TÜV Rheinland Cert GmbH and Metrics Managing Director Thomas Karg with the certificate for ISO 9001:2015.
Optimising penalties
for IT outsourcing
Market & Sourcing
A matrix for an outsourcing contract sorts the consequences of underperformance by a provider into several escalation levels.
Sourcing prices:
one-way elasticity
Market & Sourcing
It is a rule that demand falls when prices rise. The situation is usually different when it comes to the procurement of IT services.