IT Sourcing
Strategize, Source, Change, Manage
Our up to date data and KPIs enable you to make the optimum decisions for your IT procurement.
IT sourcing delivers the right results if the strategy is professionally managed from the basic terms of reference through to practical implementation and optimisation. Metrics supports you in all stages of the sourcing lifecycle with up to date information and our extensive experience.
IT Sourcing Strategy
Developing relationships with IT providers
The sourcing strategy defines the framework for procuring IT services. Metrics supports organisations on tasks such as:
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Meaningful
Review and definition of the sourcing strategy for practicable implementation -
Sustainable
Long-term IT support for corporate objectives -
Secure
Comparison of strategic sourcing scenarios to minimise risk -
Compliant
Compliance with regulatory and security-related framework conditions and Group requirements -
Proven
Proven feasibility of services on the market
Sourcing Design: Managed Service Procurement
Selecting relationships with IT providers
Together with our customers, we develop transparent access to the market for IT services in order to establish an economically sensible relationship between supply and demand. Metrics has tried-and-tested frameworks and templates, uses DIN-compliant result types and has a data lake for standard market services, current prices and leading practices in IT sourcing.
Find out here how we support companies with RFP Management.
Provider Management and T&T
Optimise IT sourcing relationships
Successful IT sourcing is by no means guaranteed once the contract has been signed: We accompany companies on their way through the Sourcing Transition and Transformation to a steady state. This requires up-to-date Provider Management - best practices and sound key figures from numerous customer-provider constellations are our contribution to your operating mode.
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Market Price Benchmarks
For current contracts, for contract renewal or for budgeting future costs -
Sourcing Transition and Transformation
Planning and implementation of the transition and transformation to a service provider -
Provider Management and Service Integration
To clearly define individual processes in order to avoid friction losses between customer and IT provider in multi-sourcing -
Monitoring
Monitoring and reporting with meaningful KPI systems and key figures -
Innovation tactics
Ensure that clients benefit from new developments at their service providers -
Reasons for the decision
For contract renewal or in/re-sourcing if the outsourcing is to be reconsidered or cancelled -
Cloud Orchestration
When IT services from several service providers need to be optimally harmonised
Mediation between customer and IT service provider
If the relationship with the IT provider has deteriorated
Conflicts between companies and IT providers are expensive, block projects and often disrupt relationships for months and years. Many managers realise that a legal dispute rarely solves the problem, but usually only hardens the fronts. But what alternatives are there?
