Certified IT
Efficiency compared to market
Within the framework of a benchmark project, Metrics compares the cost-effectiveness of a client's IT services in a peer comparison with the market. Depending on the scope and depth of the assessment the client can receive a certificate and a badge per area showing the classification. This also can be used for internal marketing purposes.
The assessment areas are divided into:
- Cross Functions
- Support
- End User Computing
- Network
- Infrastructure and Platforms
- Applications
- Rate Cards
Good Practice: Cost-effectiveness – also referred to as price-performance or cost-performance ratio – indicates how efficiently the company uses or offers its resources in the area under consideration in a market comparison and is close to the average value of the peer group. Economic efficiency was determined to be in line with the market.
Best Practice: Cost-effectiveness – also referred to as price-performance or cost-performance ratio – indicates how efficiently the company uses or offers its resources in the area under consideration in a market comparison and is in the first or best quartile of the comparison group. The market comparison demonstrates particularly good cost-effectiveness.
Excellence: Cost-effectiveness – also referred to as price-performance or cost-performance ratio – indicates how efficiently the company uses or offers its resources in the area under consideration in a market comparison and is in the first or best quartile of the comparison group. A particularly good price-performance or cost-performance ratio was determined, along with a high level of future-proofing, due to best in class services, innovative offers and solutions.
Target range
Which statistical comparative values are used?
The target range of the rating is between average and first quartile.
Q1: First quartile / lower quartile: 25% of the data are less than or equal to this value
Q2: Second quartile / median / central value: 50% of the data are less than or equal to this value
AVG: Average / arithmetic mean: sum of the values divided by the number of values
Q3: Third quartile / upper quartile: 75% of the data are less than or equal to this value
Validity
For how long is the certification valid?
The certification is valid for 12 months from the date of issue.
Scope
How may the certification be used?
It may be used internally, for example on the intranet. External use, for example on your own website, is only possible on request within the limitation of a separate license fee.
Digital badge
How do I get the digital badge?
The person responsible for the respective area receives the badge for his area from our partner Credly, who manages the validity of the badge.