About us

We are Metrics

“At the core of our service is our aim of only comparing apples with apples, and only then arriving at the correct conclusions.”


Quality embedded.
We are ISO 9001 certified.


We are UK Crown Commercial Service Supplier providing IT benchmarking, IT service pricing, sourcing support and associated services.

Our origins lie in the data used to support enterprise IT, across the corporate world. Data collated from top tier organisations in all sectors, collected and validated since 2001 in projects by Metrics and our predecessor Maturity. This data feeds our data lake. We also use analytical tools with AI methods. As a result, our clients can learn from the decisions taken by the best.

We are driven by individual questions about the efficiency, effectiveness and agility of IT. These relate to internal and external IT services and cover finance, complexity, volumes and quality. We prepare the factual groundwork for soundly-based decisions by clients – in short: Data Driven Decisions



Awarded for sustainability.


data lake





>€ 60 bn.

sourcing volume

How we help

Metrics advises organisations on their IT decisions, based on information and experience. The aim is to set the right direction for a successful future, based around three dimensions:


Are we doing what we do the right way?


Is what we are doing the right thing?


How can we prepare for the future?

What distinguishes us

Quality embedded.
We are ISO 9001 certified.



Metrics is owner-run, self-financed and independent of other companies. Neither individual clients nor service providers exert influence over our results. Our consultants are focussed on their project business.

High quality

Our information is based exclusively on current data which we have gathered, validated and quality assured ourselves. They enable well-founded decisions, even in specific client situations – Data Driven Decisions.


Metrics' predecessor Maturity was founded in 2001 by experts in IT benchmarking and IT sourcing. Since then, we have handled over 4,000 projects. They range from the operational level to the C level, from the financial sector to industry, from clients to providers.


Instead of rigid questionnaires, we rely on workshops, templates and close agreement in gathering the client’s data. That enables us to understand what motivates them and to consider the client’s specific situation.


Metrics' clients range from upper-tier SMEs to major international corporate groups in all sectors. Our consultants have learned to adapt flexibly to requirements, expectations and corporate cultures.


We assess decisions and business cases with all possible options in mind. We look at the benefits, feasibility, and risks. Our focus is on harmonising effectiveness, efficiency and flexibility in the client’s interests.

Safe and secure

We maintain and protect our data, as it is the nucleus of Metrics. Our well-established processes enable us to take account of individual project situations.

  • Our Data Lake is the result of over 4,000 consultancy projects. Data is stored as anonymised raw data.
  • In addition to text and numerical data, images, videos and other formats or sources can also be used for data analytics.
  • A Data Analytics team ensures objective results, quality assurance and a high-performance client interface.
  • Comprehensive, current and verifiable key ratios create a sound basis for commercially successful strategies.
  • We take account of regional legal frameworks for data protection and data security in our international projects.
  • All IT services are fully mapped in our analysis model via a full-cost analysis. This means that the results can be reused for other functions in the company.

The future of IT is emerging at many locations. As a member of our team, you will be an integral part of the exciting experience.

Career at Metrics