(Tripartite) Market price benchmark
- current market figures for IT services and daily rates for consultants in new and follow-up contracts, which we obtain by analysing real outsourcing agreements,
- a market-standard design of IT services with the help of our de facto market standard Metrics Service Library (MSL),
- analyses of service level agreements (SLAs) between client and service provider, including special features and change requests in day-to-day business,
- make-or-buy analyses, support in the tendering phase, help with the transition and setting up an adequate retained organisation in terms of size and skills.
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