Methods & Tools
The IT evolution
How is the organisation of IT developing? What will become agile, what will remain stable, and what will the cloud bring? No industry develops as fast as IT, and only those who know the tools from yesterday to tomorrow can keep up with progress and remain future-proof.
Methods & Tools
TBM - Showing cost and value of applications
The application portfolio is somewhat of a black box - necessary, opaque and expensive. With the TBM framework, application managers can strengthen their position by demonstrating the potential of digital tools. But what is TBM and what are its benefits?
Methods & Tools
KPIs: How to optimise DevOps Performance
There are often shortcomings in the way organisations implement DevOps. Because KPIs are not applied or are used incorrectly, DevOps cannot be managed in a meaningful way. But it pays to improve - financially, in terms of speed and team spirit.
Methods & Tools
How to measure IT user satisfaction
Conventional, in-depth surveys of IT user satisfaction often return average values and take a long time to conduct. They need to be supplemented with short, quick analyses.
Methods & Tools
IT benchmarks: better integration of IT and business
IT benchmarks based on prices or costs are powerful tools in digital ecosystems. This is because performance comparisons help to increase the efficiency and profitability of an organisation. But benchmarks also offer many other starting points for optimising your own IT.
Methods & Tools
Efficient billing of application costs
Billing for applications and their operational costs has always been a concern for IT organisations and their customers. In most cases, the models used are either too simple or too complex, which can lead to dissatisfaction. We show how an efficient compromise can be achieved.
Methods & Tools
IT benchmarking - systematic analyses
IT organisations use benchmark comparisons to assess their costs and prices, as well as for other purposes. How do the two approaches differ and what other valuable insights can be gained with an IT benchmark?
Methods & Tools
What ChatGPT thinks about benchmarking
Our interview with ChatGPT of OpenAI about benchmarking. Here are the answers of the AI about functions and benefits of a benchmark project.
Methods & Tools
We are certified sustainable
Metrics is among the top six percent of IT service providers assessed by EcoVadis in terms of sustainability. Thanks to all employees who made this possible!
Methods & Tools
Test your S/4HANA knowledge
With three short questions you can test your SAP S/4HANA knowledge in our quiz: from deployment to licensing model. Good luck!
Methods & Tools
ISO 9001 – Metrics successfully certified
At the first attempt: Ralph Freude from TÜV Rheinland Cert GmbH and Metrics Managing Director Thomas Karg with the certificate for ISO 9001:2015.